Food critic?

We went to the new restaurant in town last night to check it out. It was beautiful on the inside - job well done! We had to wait ten minutes to get a table despite some tables being reserved and empty but that wasn't a long wait. Our waitress was great but the wait for our starters was about 45 mins to an hour. Jacob tried the triple decker club which he liked except for the cheese slices ("not real cheese"), Jason had the donair wrap which he said was ok but would not have again (also no dressing for his salad) and I made the mistake of ordering the fish and chips - fish was pollock and undercooked, coating was thick and mushy like a bad chicken ball and the fries at this place are frozen and are not worth the calories. I would never order it again. The menu had many options and I will go back and give it another chance as it's local. The waitress did take my order off the bill and was very kind, she told she was embarrassed about us having to wait so long. Three tables had already walked out on her. Poor girl, I hope she stays there.